Short reads, written with the room in mind.
Things I notice at ribbon cuttings, Chamber events and conversations with owners around Las Vegas, and what they mean for the decisions you bring to a peer council. Each one ends with the questions the room would ask you.
All field notes
A new routine needs a witness
Most owners already know which disciplines their business needs. The hard part is the first month.
Read the noteFind the moment your customers dread
A dental office designed for kids, and why owners from other industries see your business more clearly than you do.
Read the noteBring your inputs to the table
Revenue tells you what already happened. The activities that drive it are where a month of accountability pays off.
Read the noteA big city that does business like a small town
A Chamber orientation, a brand-new owner, and the difference between meeting people and having people.
Read the noteThe calm season is for repairs
Owners rarely bring a good quarter to the table. That is exactly when they should.
Read the noteAsk what it costs in month 18
Most decisions don’t end when you make them. A room of owners who have signed the same lease can help you see the tail.
Read the noteHand it off with guardrails
When every important decision still runs through the owner, the owner is the ceiling. Here is how to let go without losing control.
Read the noteBuild margin into the plan
A plan with every hour and every dollar spoken for looks efficient until one thing goes wrong.
Read the noteWhat Las Vegas owners are seeing right now
Notes from a Vegas Chamber reception, and why hearing early from other owners is worth so much.
Read the noteTest your own front door
A conversation about missed calls turned into a lesson about the problems nobody is looking for.
Read the noteBorrow from another industry
A healthcare ribbon cutting, and why a table of non-competing owners is a good place to find your next idea.
Read the noteIs it a cycle or a trend?
Takeaways from Kate Wik at the Vegas Chamber Chairman’s Luncheon, and why owners need a trusted table to tell the difference.
Read the noteRather talk it through with peers?
Up to 45 minutes about where your business is and whether a council seat fits. No pitch.